Shipping & Returns

What carrier does Mesha's Luxury Hair Collection use for shipping?


Priority Shipping_________ We only ship with two carriers, FEDEX and USPS. WE ONLY SHIP MONDAY- FRIDAY. We are not liable for lost or stolen packages once they are signed for. ALL shipments will require a signature for delivery. Keep at Appointment______ If you select "Keep at appt" your hair WILL NOT ship out and will be available at your appointment.




What is the Return Policy?


Any product purchased from Mesha's Luxury Hair Collection is FINAL SALE. NO REFUNDS WILL BE ISSUED.





Hair Care

SWIMMING AND EXERCISING


Wash the hair immediately after swimming! When dirt and sweat accumulate, hair mattes, tangle, and becomes unmanageable. Be sure to always wear a swim cap made of latex. Carefully comb out any tangles that may be present starting from the bottom and working your way up. Once the hair has been detangled braid the hair in two braids to ensure that all of the hair is protected and tucked neatly under the cap. Following your dip, be sure to wash your hair immediately to remove and damaging chemical that may have snuck under your cap.




SLEEPING


NEVER SLEEP ON WET HAIR. Make sure your hair is completely dry before you go to bed. It is also recommended to wrap your hair together or gently tie it up to prevent tangling.




HOW TO WASH YOUR LUXURY HAIR


  • Wash and condition regularly
  • Detangle hair gently before washing. Do not run or twist hair
  • Add mild shampoo to cool water and swish hair until clean. Rinse thoroughly
  • Blow out excess water with a towel and allow hair to dry naturally.
  • Comb curly hair gently with your fingers from end to top. Do not brush (use wide tooth comb for curly hair)
  • Brush straighter or loose wavy hair in a downward motion straight with the ends. Work your way up to the roots
  • Hair may be tangled is general care directions are not followed properly





Pick Up

Is there a pick-up option available?


There is no pick-up option available at this time.





Frequently Asked Questions

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